Ontario residents with valid health cards are covered by the Ontario Health Insurance Plan (OHIP) and are entitled to standard ward accommodation. You may upgrade your room to semi-private (two patients per room) or private, when available. OHIP does not cover the upgrade costs. Patients may have insurance coverage to assist with these expenses.
Where possible, please confirm the type of coverage and daily maximum with your insurance provider, prior to admission. Some insurance companies place a daily maximum on the accommodations and any cost remaining will be the responsibility of the patient. If you have requested an upgraded room, we will make every effort to accommodate your request as soon as possible.
There may be an ambulance charge for patients transported to the hospital by ambulance.
Business Office & Patient Accounts
The main Business (Billing) Office is located on the main floor of the Smiths Falls Site and is open Monday to Friday, 8:00 a.m. to 4:00 p.m. Bills can also be paid at the patient registration department at the GWM Site.
You can pay for hospital charges not covered by OHIP using cash, cheque, Visa, MasterCard, or debit.
For further information, please call 613-283-2330 ext. 1144.