Using the Balanced Scorecard approach, PSFDH is translating our strategic plan goals into a balanced set of integrated performance measures. These performance measures tell a concise story about the achievements and performance related to our mission and goals.
By measuring and monitoring our performance goals in areas such as patient satisfaction, clinical resources and financial performance, we will achieve greater accountability, produce more quantifiable results and ensure excellence in the provision of quality patient focused care.
The Balanced Scorecard focuses on achieving results in priority areas, to ensure the money we spend produces measurable and meaningful outcomes for the communities we serve. Ultimately, this approach will help us reduce waiting times and improve access to care, while providing high-quality patient- and family-centred care.
Read our 2020-2021 Balanced Scorecard